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We hope you love your Pepper delivery - that's why we've made shipping as easy as possible. All of our shipping is tracked insured and registed - you will receive confirmation of your tracking number once your order has been packed. If you have questions about the shipping, please contact us.

Please understand that we are a small business doing our best to offer the most beautiful in pre-loved items. We handle every order with a lot of love, and however we understand that you can change your mind - we would love to ask you to think carefully before making an impulsive purchase. Please keep in mind that we don't accept returns if the return tag is removed. If you are not satisfied with your purchase, please read our return policy here.